Wunderman Thompson CRM

By better understanding customers, we enable brands and businesses to inspire their customers along the individual journey.

CRM makes brands more valuable to customers and customers more valuable to brands.

We transform the experience through ?personalization and omnichannel orchestration?, powered by intelligent data sensory systems, ?activated through integrated technology platforms and ?delivered via customer-centric operating models. ?

We make the complex possible ?for ambitious brands.

CRM in practice

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Humanizing the relationship

As marketers, we often hear the term “personalization” used in connection with other buzzwords like omnichannel, one-to-one, hyper personalization, at scale and so on. But this phraseology rarely brings us closer to the true meaning of personalization.


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A holistic approach to CRM

You can have the most powerful creative assets in the world, but if you don’t know how to connect them to data, scale them with technology and engage with the right customers at the right time, you are going to fail.

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CRM Soluzioni

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CRM Lavori

Burger King
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Burjer Kinj

Burger King
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Burger King introduced a new letter to the alphabet and replaced their Arabic logo to solve a major linguistic challenge
JetBlue Airways
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Easing Travel Stress with JetBlue

The JetBlue app brings users convenient, mobile travel every step of the way.
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Apps WORK HERO Jet Blue

CRM Insight

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Insight

The Future 100: 2022

Il nostro rapporto annuale sulle 100 tendenze da tenere d'occhio per il prossimo anno.
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HERO D7 A1639 HR
Insight

New trend report: Into the Metaverse

Emerging consumer trends and brand opportunities in the metaverse
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The Future Shopper Report 2021
Insight

The Future Shopper Report 2021

The fifth edition of our report has just landed!
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In Focus KV Ice Cream
Insight

Inspire InFocus Global Report

Wunderman Thompson launches the world’s largest social study on inspiration
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CRM News

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Stampa

Greek Effies

The Silver Effie for the campaign designed for the total relaunch of Life juices, won DELTA and WUNDERMAN THOMPSON in a highly competitive award category.
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